Your eCommerce site has started to decline in sales or traffic performance (in noticeable month-on-month or year-to-date, year-on-year - increments)
Your eCommerce site has lost its sense of purpose or mission
In comparison to competitors - your website feels less visually innovative or lacks new features
Your team need new skills, strategies and training
You have recently parted ways with a longstanding Digital, Design or Development agency and are looking to tender a replacement
When it comes to your eCommerce website, Simpatica can provide a view of how you stack up against the best-in-class brands for your category and region
Once we’ve established a benchmark for your business – we can help you create a plan to better meet the needs of your shopper, improve on-page performance and drive sales
We design our audits especially for the client in question – which means there’s almost no such thing as a typical Simpatica audit
We start by speaking extensively to you – to understand your eCommerce website’s needs, important requirements and areas of focus
Our audits can be sized for impact – whether you want to zero-in on a specific problem or have more comprehensive view of your website in mind
The most important output of an eCommerce audit is valuable information that you can use make positive changes to your business
Simpatica will deliver the findings, insights and recommendations of an audit in a format that works for you – clients typically ask for a slide deck and companion in-person workshop
Keeping your team sharp with best practices, digital functions and eCommerce strategies can feel beyond the capabilities and capacity of your business
Simpatica is able to provide upskilling, eCommerce insights and training to help your team better meet the challenges they face and tackle change with confidence
Workshops can take place virtually or in-person (Simpatica will manage all logistics)
